Industrials. Unfair interest rates, too high loans and they really need to be closed down. The moment I get back to work I will refinance my cars do another company. It is now 4/06 I've received absolutely nothing from them and my gap has received some of the paperwork but not a full copy? Thank You for Your Reply! Falsly claiming that they are owed payment when payment has been made. Our deepest condolences on the passing of your niece, especially in such tragic circumstances. Next day husband got through and we were told we would get a check back in a month. Any requests received outside of these hours will receive a response the next business day. I will NEVER finance with this company again once this car is paid off. They do have a website that you can see all your info and pay them. Do yourself a favor and steer clear of this horrible company. There are several things wrong with this company and no type of consideration nor accountability. 8/24/2020Hi there, we're sorry to hear that this has been your experience with us so far! Fraud, lies and penalties for early payment in full even thou not allowed thru contract.Good Luck understanding rep's. When buying a car from any dealership in the country please be sure they don't offer this company's financing. Her daughter was missing and after a week found in Lake Michigan... needless to say I have told them several times to not call.. the note would be paid!!! It's games like these that deter people from doing business. My account is current! ---Customer Question - GeneralCustomer Question - PaymentCustomer ComplaintDealer RelationsCCPA (California Residents Only), State Contact Review Author as Verified Representative, Business Solutions For Verified Company Representatives, Pissed Consumer © 2020 All Horrible company !! Made all our payments on time. I asked for a manager... they never came on!!! Bottom line traded the car in and was mailed out 2 weeks ago. He was very rude and had a terrible tone.. Flagship Credit Acceptance P.O. The owner Bobby was pleasant and my car was ready in a few hours. This is not a lender that is just for people who pay their payments late! I didn't Flagship Credit Acceptance has done more to assist with this difficult Time during the Corona virus by far than any of my other creditors. Industrial Services. Reason for Getting in Touch (required) I don't want to forget if you ask for a Sup they'll lie and say they'll call you back and never do because they have no intentions on refunding you! Contact the business for more information about recent service changes. I have been late because of the bank not sending on time and not had any problems. This is hands down the worst bank I have ever come across, and clearly its similar with everybody. Flagship Credit Acceptance LLC is posting the following regulatory licenses as required by state statute: Help our fundraising efforts in support of communities during crisis. Flagship Credit Acceptance Overview. I just got of the phone with one of them and he was an absolute pain saying "HEY LADY" like really? We hate reading things like this and definitely do want to be able to provide clear communication at all times. So, hey let's get our finances in order and put this company out of business. The supervisors there are extremely rude and sound like scam debt collectors! Our Customer Advocacy team can be reached directly at. I have never missed or been late on a payment in the 3 years of financing my vehicle through this company. Starting to wonder if there are 2 companies with the same name based on the comments on here. 8/31/2020Hi Kim, we are sorry that your experience was so far from what we try to provide to our customers! I am so sick of this company and all of their employees I've had one decent person named Justin but no one else. I have been using it for 5 years. BBB reports on known marketplace practices. Edit.css-1mpk29p{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(43,39,60,1);}.css-1mpk29p::before{position:absolute;display:block;left:0;}.css-1mpk29p::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1mpk29p svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}. INDUSTRY. .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}, I was reading the list of reviews and I was wondering if maybe I had the wrong company. I know what I signed up for and I know asking for assistance (extension for two plus months) causes accrued interest meaning more interest to pay. I paid my car in full in April and was supposed to receive a refund on the gap insurance that I paid for under It is now 4/06 I've received absolutely nothing from them and my gap has received some of the paperwork but not a full copy? Well, we were originally told that there would be no problem deferring our loan for a few months but we would have to call back once the payment date passed. You need to read your finance contract, they have NO grace period. All rights reserved. Beware of this fraudulent company. They can be reached directly by emailing customeradvocacy@flagshi…. The jerk talked to me like I was a 2 year old. Terrible service, no electronic relationship with banks and poor communication skills from the customer service department. Learn more. How I log in is my business. Smh do not go with them. The compassionate people on the other end of phone reassured me we could work together and they would help. We take this situation seriously, the health and safety of our customer and team members are the highest priority.We have implemented contingency plans that have enabled us to continue to conduct business as usual. They prey on the less fortunate. in the situation because you refuse to contact them or you assume the worst and show no respect. We spoke to them today and they proceed to tell my husband that because he has been 30 days late here, 60 days late there, over the last 5 years, that that is where the late fees have come from. 8/24/2020Hi Sarah! This is a worst case scenario finance company. Been with this credit company since June. The supervisors there are extremely rude and sound like scam debt collectors! Very happy with results. Many of our customers have experienced prior credit difficulties or have limited credit histories and generally have FICO® scores ranging from 525 to 675. Save work payment plans and differ payments. The fee is 21.47. Flagship waited 10 more days and 5:00 pm to tell me that the payment was late. Coronavirus hits and they dont want to help, wont even allow me to take a deferment on the account to help with the reduced income for a month. They ignored my request! My car was recently totaled on 2/16/17. They can be reached directly by emailing customeradvocacy@flagshi…. I called about it and was told that it would be at least 90 days before I saw the refund. Get started today. Then after looking at a bill the other day I see we owe about 300 in late fees. When buying a car from any dealership in the country please be sure they don't offer this company's financing. WHO DOES NOT KNOW HOW TO WORK A COPIER?!?!? I would rate this company 0 stars if I could!!!! They only loaned me 12000.00 ...i have been making payments for 3 years .And they told me i still owed 10,000.00 dollars. My account is current! You can try to reach review author by writing a comment to the review or try one of our business solutions. However she would have a manager call me tomorrow after they figured out what the refund was going to be. Worst ever! Please try … If I could give a negative star I would!!! Been with this credit company since June. How BBB Processes Complaints and Reviews, BBB serving Metro Washington DC, Metro Philadelphia & Eastern Pennsylvania. Learn more. HOPEFULLY THEY COME THROUGH WITH THE BREAKDOWN AND FIX MY ACCOUNT. Flagship picked up my car and made me pay over 800 to pick it up. They have stolen and messed with the wrong chick. Last week we called and inquired about deferring our car loan for a few months due to my husbands job. If, for immediate assistance, you would prefer to access your account online, we suggest that you utilize our self-service platform, the Flagship Credit Customer Portal, for 24/7 access to your account. They cannot charge off a car, and receive the car back. Flagship's philosophy on lending is to offer a product targeted to working-class consumers, seeking to finance their primary means of transportation.…. I just hung up. This company is full of scam artists. Not having a view of the breakdown as other finance companies offer seems like they do not have honest business practices. Also, many businesses are closed, suspended, or not operating as usual, and are unable to respond to complaints and other requests. You want me to stop being angry? Horrible service, our credit is good now, too bad we won't use them for another loan. Paying your bill every month is as easy as click, sign, submit. The interests is high, it’s like the more you pay, the higher the bill goes... so I just took the low *** my car, I don’t pay them nothing. Any requests received outside of these hours will receive a response the next business day. Worst company ever. The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. When i atemped to contact them on the matter. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. I took a high-risk I realize that when they offered me the one in the first place I'm not sure I would give myself a chance if in their position and then everything going on today. It wouldn't take much with all the slimy, backhanded moves they pull to catch them with their pants down. Idc what anyone says whether you have a bad past or not nobody should be subjected to this type of treatment. I CANNOT tell you how frustrating every single cal has been to this institution. Steer away as far as you can. Does anyone have updates regarding a recent harassment lawsuit for 2019? I get between 4-10 calls a day from them if I'm late. Chadds Ford, PA 19317. Please read our statement on how Flagship Credit is responding to COVID-19. We are real life people who are experiencing real life hardship and all Flagship is trying to do is save a** and send out emails like this: "To our valued customers,As the Coronavirus outbreak continues to have impact both on a local and global level, Flagship Credit wishes to communicate that we are monitoring this outbreak and its potential impact on the well-being of our customers and team members. I have nothing bad to say about them at all. Give me some actual help instead of telling me information that isn't even valid in the first place.

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