Will tell u if problem is before modem, modem, or blue curve internal wifi. Assuming it’s better now,, your devices aren’t navigating band steering efficiently. Technicolor models are all numerical serial numbers. I’ve noticed that after I go down and reset the thing I have shitty wifi for rest of the night. Shaw claims nothing wrong on their end. It's possible you have some signal issue in the house that need to be addressed. Ok so we just switched to blue curve about 3 weeks ago and in the past week I’ve had the wifi cut out 3 times. Setting speed limits can be a great way to manage expectations and provide balance. Heavy use on your network by many users will cause speeds to seem slow for each individual device. Press question mark to learn the rest of the keyboard shortcuts. You can compare your results to what your private and guest networks have been set up to provide. Low signal and poor connectivity seems to be an issue in SW Edmonton ever since I switched out of the hitron @ 300mb/s to 600 despite using the Technicolor modem. Our Blue Curve TV package which we agreed to have for two years at a set fee has been absolutely nothing but trouble. Press question mark to learn the rest of the keyboard shortcuts. Brand new high-end device will make a five-year-old model feel painfully slow. For official Shaw support, please visit https://www.shaw.ca/contact-us/, Press J to jump to the feed. New comments cannot be posted and votes cannot be cast, News and questions about Shaw products and services. For device setup in My Harmony I am using Manufacturer - Shaw Cable DVR and Model - Xi6-A. Ask tech related questions, learn about new products, and get information. Put that modem in bridge mode , hookup old router to it and see if wifi works. Newer devices that are listed as AC-capable have the best chance of allowing for longer ranges and full use at the highest speeds on our SmartWiFi plans. BlueCurve Gateway is the Modem/Router Shaw offers for Internet subscribers (Sometimes paid for) Most houses can do a self install, its best to reach out to a Shaw Rep at (310-SHAW) and they can setup your account with a BlueCurve Gateway and mail it … Posted by 2 months ago. Haven’t tested how long the slow speeds last for yet but after sleeping over night it was fine. Cookies help us deliver our Services. For example, an iPhone 5 or Galaxy 4 will be much cheaper than the latest model, but they also won’t be as capable. Blue curve slow wifi I switched to bluecurve about 6 months ago. Twice in the same day. Where are you located? Everything works as it should with the Harmony including Hue lights and Sonos. Connecting older network devices via Ethernet rather than wireless will allow them to continue to be used without affecting wireless performance. YouTube doesn’t work at all and my phone is slow and it takes about 5 seconds to send a text. Use these BlueCurve TV App troubleshooting tips to fix issues related to freezing, playback, and more. With WiFi capabilities growing in leaps and bounds with each passing year, some wireless devices are more capable and faster than others. What can I do about this. These are 1750mbps extenders so I didn't bother to argue the toss about it. Ask tech related questions, learn about new products, and get information. If only some functions don’t work and the buttons aren’t worn out, the remote likely needs reprogramming. Ok so I looked at the bottom and I can’t find anything saying which modem it is. Click on the relevant link below for more details. If it's an arris model that's most likely your issue, request a swap out. Some settings can only be viewed and managed by Business Technical Support agents. Brand new high-end device will make a five-year-old model feel painfully slow. Now I have super slow wifi, my wired speed is awesome (600) but I'm getting about 15 -20 across the house with or without the pods. If you encounter speed complaints, check to see if all devices get slow speeds when running a speed test. Newer devices that are listed as AC-capable have the best chance of allowing for longer ranges and full use at the highest speeds on our SmartWiFi plans. If newer, high-end devices get full speeds but older or more basic devices run slower, it may be time to upgrade if high speeds are vital to the affected users. Some older wireless devices like printers, music playing equipment, and others may not connect to WiFi until your wireless network’s compatibility is changed to allow them to connect. ... but after 2 days dropped down to those similar slow speeds. If it’s your first time doing this, now change the default gateway password (which is password). Follow the steps on the back side of the remote … This will test the ping, download, and upload numbers to show you how the connection is running. It’s bad enough that I can’t really use my Xbox because the wifi is so slow. These speed limits don’t apply to wired devices on the network; they only apply to wireless devices. Shaw Direct BlueCurve TV App gives you access to your TV subscription in one place. Ok so we just switched to blue curve about 3 weeks ago and in the past week I’ve had the wifi cut out 3 times. All rights reserved. Please do not share any personal information, even if someone claims to work for Shaw. If you have the Arris model Xb6 swap it out at Shaw retail for a Technicolor model. It’s important to remember what speed limits you set on both your private network and guest network. Far more stable. Now I have super slow wifi, my wired speed is awesome (600) but I'm getting about 15 -20 across the house with or without the pods.

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