Monday to Saturday: 9am - 5pm Customers who are unable to make use of their booking in line with the government regulations and guidance that applies to them or their booking have a number of options including to transfer, amend or cancel their booking and receive a full refund. For this, we need to know who is on our park at any point in time and from September 24th will be using the NHS Covid 19 app. We have had to jump numerous hoops to ascertain that as lettings agents we are operating consciously of all criteria and regulations, it is also my responsibility as Site Owner to ensure anyone accepting family and friends let alone paying guests to their own property are not putting themselves or others at risk. All park users will be required to follow the restrictions and the park team will be asked to ensure the new restrictions are being complied with to keep everyone safe. leave ALL your windows open (unless it is very windy/rainy), repack the plastic crate and take all waste and re-cycling to nearest recycling point. We are acutely aware of the upheaval to everyday lives that we are all experiencing, it is with that in mind we must all face some changes and make adjustments. > Sitemap, © Golden Bay Holiday Village Copyright 2018, “The beds were so comfortable, and the owner has taken special care in providing everything and making the whole place very homely and relaxing there are even games to play in the evenings with the kids, also DVDs and plenty of books. Bring soap, hand gel, toilet rolls, (one per w.c. provided), disinfectant, hand sanitiser and disposable gloves, (these will be especially necessary when disposing of WASTE and RE-CYCLING in the communal area) - just to be of the safe side. on the beautiful North Devon coastline, we offer a variety of self-catering holiday homes to suit every budget. ‘Know Before You Go’ Scheme. If you would prefer a conversation than our lovely team are available to answer any questions you have by email: We are required to work with the new Track and Trace system. We are contacting affected guests directly to refund or rebook. I am personally so grateful to everyone for giving our ‘guests requirements’ the respect with which they were intended and welcomed them as an assurance of safety for all and allowed us to continue to operate our family run business to the highest levels of Covid Safety. communal laundry may not be available. Of course I would not be anywhere without my A* team and family who have received each new policy and risk assesment with aplomb and have carried an absolute determination for a seamless re opening and rigorous implementation of each new protocol and system. Our reservations team will be in touch beforehand if your property is available prior to the check in time which will be between 4.00pm and 7.00pm. Further afield, but only a short drive away, you can explore the beautiful North Devon villages and beaches, the Tarka Trail, for those who enjoy cycling, is a must - traffic free! Failure to comply will be a breach of the customer’s agreement with the park. Please see below for more information on what you may notice has changed or may differ from what you could normally expect. All other cancellations, even Covid-19 related will need to be covered by your holiday insurance. Who is out kitesurfing? Government regulations on COVID-19 change frequently and are very detailed. Web Cam 2. At this point we will also give you a car window sticker and direct you as to where best to park so that you may head out to enjoy the village or beach if not driving straight off to explore one of the picturesque local villages. Thank you. Thank you to all our owners who have been separated from their haven away from home. . Find out more here. If between arrival and departure the plastic crate is in your way, contact Reception and it will be stored for you until your day of departure. Following the Government’s recent changes to the COVID restrictions, we wanted to update you on our understanding of the rules at present and how we are reacting. Please see below for more information on what you may notice has changed or may differ from what you could normally expect. This is to help prevent the spread of the virus and protect guests, staff and the local community. Thank you to owners who have been understanding in that now is not the time to let your property to paying guests without utmost diligence which is not always possible to maintain from afar, putting public safety ahead of profits. For us to be able to offer use of our car park prior to check in, we need all guests to make the most of the local area until they have received notification that their property is ready. is ideal for all ages. To carry out our enhanced cleaning regime, we have temporarily removed non-essential items which are difficult to clean. All steps on the site pathways have been eliminated. Please just let us know if you will be arriving later than 7pm. Certain areas of Wales are subject to additional local lockdown restrictions. I am personally so grateful to everyone for giving our ‘guests requirements’ the respect with which they were intended and welcomed them as an assurance of safety for all and allowed us to. Views of Golden Bay. Whilst we still need to maintain check in time from 4pm - 7pm at this point in time due to the de misting, extensive cleaning schedule and rigorous checking off of each property. Talk to any of our park team but always observe social distance -, Perfect for year-round family holidays and short breaks, Luxury and budget self-catering accommodation, Short stroll from village shops and eateries, Centrally located for many family attractions and places of interest. We can ONLY postpone a booking or refund any monies for a holiday that is due to government enforced restrictions. Communications with whom have been paramount in the past weeks and everyones amenability has allowed us to be confident that we are consistent across the board with our execution of newly appointed systems. We are looking forward to that time in the future where travel is once again carefree and we can welcome back all our guests to whom we have had to make difficult choices. > Newsletter Signup is ideal for all ages. Please check the latest official information and advice from your respective government, as this may affect your plans.We would just like to take the opportunity to thank all our guests who have joined us since our re opening in July and brought our Holiday Village back to life. You can check your own postcode in this link to check your own local area Covid alert area. Or just want to gaze at Westward ho… As you arrive at the entrance to Golden Bay, please pull in on the right hand side at the top of the car park where you will be met by a member of the team (please call us if we are not there to greet you within a couple of minutes and do stay in your car). Situated in Westward Ho! Golden Bay Holiday Village has undergone a complete renovation over recent years with the existing bungalows being extended and totally refurbished. . no visitors will be allowed access to the park. Of course I would not be anywhere without my A* team and family who have received each new policy and risk assesment with aplomb and have carried an absolute determination for a seamless re opening and rigorous implementation of each new protocol and system. Travel into or out of these areas without 'reasonable excuse' (which does not include holidays) is not permitted.
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